Remote Desktop Connection Screen is totaly black but server is working perfectly

by MonsterMMORPG   Last Updated December 24, 2015 14:00 PM

Server is working perfectly but when I do RDC screen is only black. This happened before and I fixed it by powering off the server via KVM/IP, but I don't want do that again. How can I fix this issue.

OS: Windows Server 2008 R2 Web Edition SP1



Answers 12


Tryto get it in full screen and then do an "alt-tab." Maybe it's stuck in a weird application. This technique worked for me once.

s.mihai
s.mihai
January 09, 2011 22:19 PM

Next time it crops up, there is a specific KB article about this issue.

http://support.microsoft.com/kb/555840

JohnThePro
JohnThePro
January 20, 2011 21:06 PM

I've seen this happen before 3 or 4 times when a user just closes their session instead of logging out of it. Please try the things in the KB article above under JohnThePro's answer.

jschorr
jschorr
January 20, 2011 21:39 PM

Have you tried logging in as a different user? This happens sometimes on my terminal when a session gets stuck logging out. Ending the session from the remote desktops tool fixes it.

Grant
Grant
May 28, 2012 03:51 AM

There is also another KB article with a patch for Windows Server 2008 R2.

http://support.microsoft.com/kb/981156/en-us

I installed this patch to solve the issue.

When a user session is disconnected, the black screen showed up occasionnaly on reconnection.

Lorenz Meyer
Lorenz Meyer
September 19, 2013 08:58 AM

This often happens to me when I connect to Windows 7 x64 machine. Solution that I use is pressing Ctrl-Alt-End in the RDP window. This brings up the "lock your computer" screen. Lock-Unlock and you are in!

demp
demp
October 10, 2013 20:01 PM

Here is how to work around the issue. All the above else failed for me.

I am using Windows 7 home Edition.

Before Connecting To RDP,

Click the link with the words "Remote desktop Connection" Link. Ensure you click the link with these words, not the actual URL or saved RDP name.

When the RDP window opens up, click the Options button at the bottom.

Change to Display properties by clicking the Display Tab.

On the Display Configuration Panel, Change the Screen Resolution slightly each time before clicking Connect.

This will ensure your black screen stays away.

Deep Kumar
Deep Kumar
February 22, 2014 04:00 AM

Found this article it list quite alot of possible reasons and their solutions regarding this issue, I was able to fix my issue with by enabling sessions limits as described in the article. http://www.grishbi.com/2015/01/rdp-black-screen/

karan
karan
January 21, 2015 19:20 PM

UAC. UAC is the problem. That bullshit, yes. In my case the first login was successful and working, but any other consecutive attempt was not working. I was getting either a flickering(unusable) or completely black screen, on RDP or directly on the console of the 2012 R2 server. In the Application eventlogs there were lots of errors with eventID 1000(Faulting application name: explorer.exe, version: 6.3.9600.17415, time stamp: 0x54503a3a Faulting module name: unknown). UAC was disabled. I just enabled it, reboot the server, and then I was able to log in with multiple working sessions. I even disabled back UAC and reboot the server again and things were working normally. Beware of UAC :)

Ticoloco
Ticoloco
December 24, 2015 11:24 AM

I really don't know this happened to my server but I clicked the blank screen and typed in my password. Boom, it opened up. So I think, in my case, the login screen was not being displayed.

Jay Kaluza
Jay Kaluza
October 14, 2016 17:55 PM

I had a similar issue remoting into a desktop running Windows 10. The desktop had 2 monitors, one plugged into the on-board graphics and one in a dedicated graphics card. Unplugging the monitor that was using the on-board graphics fixed the issue... presumably something in one of the drivers isn't playing nicely.

Stuart Moore
Stuart Moore
August 23, 2017 11:13 AM

Press CTRL + ALT + END and hit the Task manager. Log off and log in back again. It happens if user disconnects the session but not log off properly.

Vinodh Kumar
Vinodh Kumar
August 23, 2017 20:22 PM

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