other website/store/store front does not load; .htaccess file is missing

by Allysin   Last Updated November 08, 2018 22:09 PM - source

Magento 1.9.1
Porto theme

My hosting company created a new account for me and moved my existing account there. That replaced the broken cPanel account and I am now able to access the database via the phpMyAdmin in Cpanel.

The emails and website were cloned now in the new account.

Then they transferred the Domain and Aliases from the old account to the new.

Now the other websites/stores/storefronts do not load. There is a website suspended Error.

I've noticed the .htaccess file is missing. Could that be the reason for this?

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Updated April 24, 2017 12:09 PM