iOS Mobile App - Push notifications down from 5/25 - 6/4

by Jon Chan   Last Updated May 22, 2020 19:24 PM - source

Push notifications will be down on the iOS SE mobile app from 5/25 - 6/4.

Our iOS certificate for the SE mobile app is set to expire on May 25th and the team is working through some account recovery issues that are preventing us from updating the certificate. Until we resolve this, we cannot renew the certificate. The implication is a roughly two week downtime on push notifications for users of the iOS SE mobile app. This does not affect normal usage of the iOS app, just push notifications. This also does not affect users of the Android app and it does not affect notifications on the website.

Our apologies for the inconvenience this might cause. If you’re concerned about missing notifications, you can also change your inbox notification settings so that you continue to receive notifications by email.

Inbox settings

We’re actively working with our Apple rep to resolve this issue as soon as possible. We want to keep you informed as we work through this issue, and we’ll continue posting updates here for those of you that rely on iOS push notifications to participate on the network.

Answers 1

Kudos for keeping the iOS app alive while technically speaking the apps aren't supported anymore!

While you're at it, please switch to using token-based connections which use keys, which don't expire, unlike the traditional .p12 certificates. Speaking as the resident iOS developer in my company, this switch saves me a lot of tedious work. Most push notification libraries support this authentication method nowadays.

May 22, 2020 19:19 PM

Related Questions

New top bar next steps and response to feedback

Updated October 09, 2017 21:24 PM

2018 monthly updates

Updated January 09, 2018 18:24 PM

Network-wide HTTPS: It's time

Updated March 08, 2017 15:24 PM