Dell G3 with Windows 10 doesn't wake up from sleep

by Alex Finkelshtein   Last Updated September 11, 2019 19:01 PM - source

I have the above specs with a 64 bit system, x64 based processor, it is quite new and I had no other issues with it. I left the computer for some heavy computation and came back after few hours. when I try to wake the laptop up, I see that the keyboard lighting up but nothing shows up on the screen.. I checked about the bios update recommended and it doesn't seem to be relevant... the screen stays black, using the laptops screen or an external screen .. it doesn't seem to effect it.. keyboard, mouse wireless or laptops ones do not wake the screen :\ :( help would be appreciated

Tags : windows-10 sleep

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