Black screen during restart

by Ain Morrison   Last Updated August 13, 2019 23:12 PM - source

I’ve recently bought a 2014 MacBook Air 11 and while I was going through the encryption shutdown and hasn’t restarted. Just sat there with a black screen and the Apple logo glowing. I was wondering if anyone knew how to fix this or what the problem is?



Answers 1


If you have a current time machine backup, you could try restarting your MacBook in recovery mode. https://support.apple.com/en-us/HT201314 Just a thought as I'm sure there are more experienced users who can help you. Good luck!

Karen Jordan Nobles
Karen Jordan Nobles
August 13, 2019 22:47 PM

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